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CUSTOMER STORY
Opira Group slashes report time by 75% using Tiikr for inspections
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RESULTS
- 75% faster audit report delivery
- 400% boost in report turnaround
- Zero missing or illegible data
- Safety risks significantly reduced
- Full inspection process standardized
Situation
Opira Group delivers highly specialized HVAC inspections and indoor air quality audits across critical facilities such as hospitals, universities, and government buildings throughout Australia. Their inspectors worked in high-risk environments that required accurate data capture and comprehensive documentation to ensure compliance. However, their previous reliance on paper-based notes, separate cameras, and manual report assembly introduced significant inefficiencies and risks. Inspectors carried multiple tools into challenging settings like confined spaces and near moving machinery, leading to misplaced photos, illegible notes, and delays. These issues not only compromised data quality but also caused prolonged audit report delivery, increased operational costs, and reduced client satisfaction. Opira urgently needed a way to connect its field and office teams through a streamlined, error-free workflow.
Impact
Tiikr’s mobile workflows transformed Opira’s inspection operations by enabling direct field data capture, photo integration, and instant report generation. Inspectors now work with streamlined digital tools that enhance safety and eliminate data errors. Real-time synchronization connects field and office teams, improving efficiency, compliance, and customer satisfaction across multiple sectors.
Return on Investment
With Tiikr, Opira achieved a 75% reduction in audit report delivery time—from two hours to just 30 minutes. Inspection and reporting efficiency increased by 400%, with complete standardization, eliminated safety risks, and zero data loss or illegibility. Automated workflows enabled faster client delivery and accurate records, delivering immediate ROI and boosting operational reliability.
Our Solution Applied
Tiikr for Materials Handling & Logistics enabled audit speed, safety, and full inspection control.